~ track your order ~

Find your parcel.

Enter the tracking number from your dispatch email, choose the carrier, and we'll send you straight to their live tracking page.

You'll find this in your dispatch confirmation email from PawMusts.

Can't find your tracking number?

Check your inbox (and spam folder) for an email from PawMusts titled "Your order has been dispatched." If you can't find it, email contact@pawmusts.com with your order number and we'll send it across.

~ what to expect ~

Standard delivery times.

01

Order placed

You'll receive an order confirmation email immediately after checkout.

02

Processing

We pack and dispatch your order within 1–2 working days.

03

Dispatched

You'll get a dispatch email with your tracking number and carrier.

04

Delivered

UK standard delivery is 3–5 working days from dispatch.

Still no sign of your parcel?

If your order hasn't arrived within 7 working days of dispatch, get in touch — we'll chase the carrier and sort it out.

Email contact@pawmusts.com